Terms and Conditions

Terms and Conditions for Georgiana Online Grocery Shop

Welcome to Georgiana Online Grocery Shop operated by Iordan Service Limited! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these terms. If you disagree with any part of these terms, you may not access the website or use our services.

1. Agreement to Terms By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not access the website or use any of our services.

2. Online Shopping

  • Our website allows you to browse, select, and purchase groceries online for delivery or pickup.
  • All orders are subject to availability and acceptance by us.
  • Prices listed on our website are in GBP and include applicable taxes.

3. Account Registration

  • To place an order, you may need to create an account with us.
  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Order Process

  • Once you place an order, you will receive an email confirmation detailing your order and delivery/pickup details.
  • We reserve the right to cancel any orders, refuse service, or limit quantities at our discretion.

5. Payment

  • Payment for orders can be made using various methods specified on our website.
  • By providing payment information, you represent and warrant that you are authorized to use the payment method.
  • We use secure payment processing to protect your financial information.

6. Delivery and Pickup

  • We offer delivery and pickup options for your convenience.
  • Delivery times and charges vary depending on your location and the delivery option selected.
  • If you choose pickup, please arrive at the designated location within the specified timeframe.

7. Returns and Refunds

  • We strive to provide high-quality products and excellent service. If you are not satisfied with your purchase, please contact us within 2 days of receiving your order.
  • Refunds or replacements will be provided for damaged or incorrect items, subject to verification.

8. Intellectual Property

  • All content on our website, including text, images, logos, and graphics, is the property of Iordan Service Limited and is protected by copyright laws.
  • You may not reproduce, distribute, or transmit any content from our website without our prior written consent.

9. Limitation of Liability

  • To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your access to, use of, or reliance on our website or services.

10. Governing Law

  • These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
  • Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

  • We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
  • It is your responsibility to review these terms periodically for changes.

If you have any questions or concerns about these terms and conditions, please contact us at email@georgiana.uk Thank you for choosing Georgiana Online Grocery Shop!